Privacy Policy

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Effective as of February 18, 2025

This Privacy Policy describes how Bell Tech LLC ("Bell," "we," "us," or "our") collects, uses, shares, and safeguards personal information obtained through our website, digital properties, and integrated services (collectively, the "Service"). This Privacy Policy also details our data practices regarding artificial intelligence (AI) training and data sales, in compliance with applicable laws and platform policies, including third-party policies (such as Google and Microsoft).

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1. Personal Information We Collect

Financial Data

We integrate with QuickBooks to create invoices and view payment data.

Information You Provide to Us:

We collect personal information you voluntarily provide, including:

• Contact Data: Name, email address, phone number, and professional details.
• Profile Data: Usernames, passwords, and account preferences.
• Communications: Messages exchanged through the Service, including inquiries and feedback.
• Marketing Data: Subscription preferences and engagement with our marketing materials.
• Other Data: Additional data as disclosed at the time of collection.

Third-Party Sources

We may combine personal information from public sources, data providers, marketing partners, and third-party services such as social media platforms.

Automatic Data Collection

We automatically collect data regarding device information, online activity, cookies, and similar tracking technologies.

2. Use of Personal Information

We use your information to:

• Provide and improve our Service.
• Communicate with you.
• Conduct research and development, including AI model training on aggregated and anonymized data.
• Deliver personalized marketing.
• Ensure security and compliance.

3. AI Training and Data Usage

We may use personal and anonymized data for AI training and development to improve our services unless restricted by third-party (e.g., Google or Microsoft) terms of use, user privacy settings, or applicable laws.

We may use data—including user-generated content, messages, and interactions—to improve AI models that enhance our Service. This may include developing automated workflows, intelligent recommendations, and other AI-driven features that improve user experience.

If required by law or platform policies, any AI training involving personal data will only occur with explicit user opt-in through a separate, clearly presented consent mechanism. Users can opt out of AI training by contacting support@bellforvenues.com.

We may sell aggregated and de-identified data to third parties for business and research purposes, but users have the right to opt out.

4. Google & Microsoft API Compliance

For users who integrate their Google or Microsoft services (e.g., Gmail, Google Workspace, Outlook, Office 365), we ensure compliance with Google API Terms of Service, Google’s API Services User Data Policy, and Microsoft API policies:

How We Access, Use, Store, and Share Google User Data

• Access: Our platform accesses Google user data only when users explicitly connect their Google accounts to our Service through OAuth authorization.
• Use: Google user data is strictly used for user-requested features such as facilitating email communications, scheduling events, and managing customer interactions within the Service.
• Storage: We may store email metadata (e.g., sender, subject, timestamp) and relevant content only as necessary to provide user-requested features like conversation history. Users can manage stored data in their account settings.
• Sharing: Google user data is never sold and is only shared when required to provide user-requested features, comply with legal obligations, or as permitted by Google's Limited Use Policy.

We provide in-product explanations during the authentication process in our app interface to ensure users understand how their Google data is accessed, used, and stored.

Bell Tech LLC adheres to Google’s Limited Use Policy.

We may use aggregated, anonymized, or de-identified user data to enhance AI models and improve our services. However, Google user data accessed via APIs will not be used for AI model training unless explicitly authorized by user consent. Users may opt out of AI training at any time by contacting support@bellforvenues.com.

Users can revoke access to their Google data at any time via their Google account settings. However, continued access to integrated services (e.g., Google, Microsoft, QuickBooks) is dependent on third-party API policies. Bell Tech LLC is not responsible for feature limitations, disruptions, or loss of functionality due to changes in third-party API availability, terms, or restrictions.

For apps requesting access to sensitive or restricted scopes, we adhere to the principle of minimal access, ensuring that requested scopes are the narrowest required for app functionality.

5. How We Share Your Personal Information

Legal Compliance

We may disclose personal information when legally required, such as in response to subpoenas, fraud investigations, law enforcement requests, or other legal processes. However, Bell Tech LLC is not responsible for how law enforcement, government agencies, or third parties use disclosed information. We will only share necessary data in compliance with applicable laws.

User Feedback

By providing feedback or reviews, you consent to us publishing your feedback along with your first name only for promotional or service improvement purposes. If you prefer to remain anonymous, you may request this by contacting support@bellforvenues.com.

We may share data with:

• Affiliates for business operations.
• Service Providers for analytics, hosting, and marketing.
• Third Parties for AI development and research (aggregated and anonymized only).
• Authorities and Legal Compliance as required by law.
• Business Transferees in the event of a merger or acquisition.

6. User Choices, Opt-Out, and California Privacy Rights

You may:

• Opt-out of marketing communications at any time.
• Request deletion of personal data by emailing support@bellforvenues.com.
• Control data sharing for AI training by emailing support@bellforvenues.com.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

• Request access to the personal information we have collected about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Opt out of data sales.

To exercise these rights, you can email support@bellforvenues.com. We will verify your identity before processing your request.

7. Security, Data Logging, and International Data Transfers

We use industry-standard safeguards to protect personal data. Information may be transferred internationally in compliance with applicable laws.

Logging of Chat and User Sessions

We may log chat interactions, emails, and user session activity within the Service for security, troubleshooting, and improving user experience. Users may request access to their logged data or request deletion where applicable under relevant laws.

Liability Disclaimer

Bell Tech LLC is not liable for any damages, data loss, security breaches, or other issues arising from the use of our Service. Users assume full responsibility for their own data security and usage of our platform. While we strive for accuracy, Bell Tech LLC does not guarantee that the Service will be error-free or uninterrupted, and is not responsible for losses due to system errors, technical malfunctions, or unanticipated software behaviors.

Additionally:

• We are not responsible for financial, reputational, or legal damages resulting from reliance on our platform, integrations, or third-party services (e.g., Google, Microsoft, QuickBooks).
• Users agree to indemnify and hold Bell Tech LLC harmless against any claims, liabilities, damages, or expenses arising from misuse of the Service.
• Users are solely responsible for verifying and managing their own leads, bookings, schedules, and venue availability. Bell Tech LLC does not guarantee the accuracy, completeness, or reliability of booking data and shall not be held liable for any double bookings, scheduling conflicts, financial losses, reputational damages, or other business impacts resulting from the use of our platform, including but not limited to system errors, user errors, or third-party integrations. Users agree that they will independently confirm critical bookings and acknowledge that the platform serves as an aid rather than a substitute for their own oversight.

8. Changes to This Policy

We may update this policy periodically. Users will be notified of any updates through email, in-app notifications, or other means. Continued use of the Service after changes signifies acceptance, without requiring explicit re-acceptance.

For questions, contact us at support@bellforvenues.com.

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